Cancellation & Booking Policy

IN ORDER TO HOLD YOUR APPOINTMENT WE REQUEST A 50% DEPOSIT WHEN BOOKING YOUR SERVICE. IF A GUEST WISHES TO CANCEL THEIR APPOINTMENT THEY MUST CALL WITHIN 48 HOURS PRIOR TO THEIR APPOINTMENT AND WILL RECEIVE A REFUND FOR THE DEPOSIT.

REDO POLICY

We want you to love your hair.

We are here to make it right.  We do our best with thorough consultations and technical excellence to ensure clients receive what they are expecting.  Many times a desired look is a journey and only achievable with multiple services and visits.  In the event that your hair isn’t exactly what you wanted please come in for a redo within 7 days. We must see your hair to determine if the dissatisfaction is an error on our part so we can move forward with getting your hair where we want it.

Credit Card Fee

There is a 3% convenience fee on transactions when using credit card and debit card payments. For your convenience you are welcome to avoid fees by using cash.